Shipping Policy

Shipping Policy - the basics

At IN THE HILLS, we aim to process and ship all orders as quickly and efficiently as possible. Orders are typically processed within 1-2 business days after payment is received, excluding weekends and holidays. Once shipped, delivery times vary based on your location and selected shipping method, and estimated delivery dates are not guaranteed. Shipping costs are calculated at checkout unless otherwise stated. We currently ship to anywear in the USA, and customers are responsible for providing accurate shipping information; we are not responsible for delays, lost packages, or additional fees caused by incorrect addresses or carrier issues. Once an order has shipped, tracking information will be provided when available. If you have any questions about your order or shipping, please contact us at ithcamping@gmail.com.